Terms and Conditions

Welcome to “e5 Wellbeing Hub” (“we”, “our”, “us”). These Terms and Conditions govern your use of our website, accessible at www.e5wellbeinghub.com (“Site”). By accessing or using our Site, you agree to comply with and be bound by these Terms and Conditions.

1. Eligibility

You must be at least 18 years old to make purchases on this Site. By using the Site, you represent that you are of legal age and capable of entering into a binding agreement.


2. Disclaimer

The information and products available on this Site are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare professional before using any product, especially if you are pregnant, nursing, taking medications, or have a medical condition.

3. Product Information

We strive to provide accurate product descriptions and pricing. However, we do not warrant that product descriptions, images, or other content are accurate, complete, reliable, current, or error-free.


4. Orders and Payments

  • All orders are subject to acceptance and availability.

  • Prices are listed in Hong Kong Dollars (HKD).

  • We reserve the right to cancel or refuse any order at our sole discretion.

  • Payment must be made through our approved payment methods.


5. Shipping and Delivery

  • Each Store Vendor has a different delivery arrangement. Physical items will be delivered to the customer’s company address. Service, such as body check packages, will be redeemed at the specific address. Please refer to the product page of each item.

  • Delivery is available within Hong Kong SAR.

  • Estimated delivery times are provided as guidelines only.

  • We are not responsible for delays due to external factors, including courier disruptions or customs clearance.


6. Returns and Refunds

All products purchased from the e5Talent Shop are non-returnable and non-exchangeable. If there is a quality issue, please contact the store vendor directly. Items must be unused and in their original packaging.


7. User Conduct

You agree not to:

  • Violate any laws or regulations of Hong Kong SAR.

  • Use the Site for unlawful or fraudulent activities.

  • Attempt to gain unauthorized access to our systems.

  • Post or transmit harmful, offensive, or defamatory content.


8. Privacy Policy

Your privacy is important to us. Our collection and use of your personal data are governed by our Privacy Policy, in accordance with the Personal Data (Privacy) Ordinance (Cap. 486) of Hong Kong.


9. Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or products purchased through it.


10. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes shall be subject to the exclusive jurisdiction of the courts of Hong Kong.


11. Changes to Terms

We reserve the right to amend these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the Site.


12. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

Email: cs@e5wellbeinghub.com